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availability at the River House at Chimney Rock

Cancellation Policy: Cancellations must be made a minimum of one week prior to a guest's scheduled arrival.  During holidays, special events, and leaf season (October and the first two weeks of November), a one week cancellation period is required.  If you cancel after the deadline has passed, every effort will be made to re-rent your room.  However, if we are unable to do so, you will be charged for the stay.  If we re-rent your room - which we are often able to do - there is no charge.  If you cannot avoid cancellation, call (828) 625-4335 as soon as possible.  This allows us maximum time to find another guest to fill the room.  We will make every effort to work with our guests with unanticipated changes.  


River House Policies:

  • No smoking on the property except at the tables in front of the street entrance to the building.
  • Check-in is 4 PM and checkout is noon.  These times can be adjusted with prior coordination.
  • No pets are permitted at the River House.
  • Parking at the River House is limited, so only one vehicle per room will have a reserved parking place in front of the building.
  • Children under the age of 10 are welcome in the Little River House.  Please call for details.
  • Alcohol is permitted at the River House, but inappropriate alcohol-fueled behavior is not.  As in everything in life, moderation and discretion is the key. 
  • If you have any questions, please call (828) 625-4335 and we will promptly provide answers.
  • You must relax and enjoy the natural beauty of western North Carolina.  There are no exceptions to this rule!  While staying at the River House at Chimney Rock, you must have fun and leave the stresses of life behind.